Redemption Plus
Services 

Our process is a simple one.

We begin with Building the foundation for success and understanding your business and guests’ needs. Next we Launch your new Merchandising Plan and installation process to create a profitable guest experience. Finally, we Partner with you weekly, quarterly, and bi-annually to keep your program fresh, up-to-date, and performing at its best, for you, and for your guests.

BUILD.

Would you build your home without a foundation?

Your Redemption Program shouldn’t be built without one either. The best redemption incentive programs not only engage customers, they better their experience at your center.

Our process starts by building the bedrocks of your Community or Destination family entertainment center. You're given a custom profile that uses information about your business to guide decisions-like number of items needed.

Initial Recommendations and Estimates for products and services are made based on industry standards and 20+ years of experience in building successful redemption programs.

We also encourage you to take a look at our portfolio of the Merchandising & Design Services that launch & unlock the true potential of your redemption program.

LAUNCH.

When it comes to launching or re-launching your redemption incentive program, the science  of merchandising and design matters. Based on your initial build, our experts develop merchandising strategies to help you form cohesive and functional stories for redemption area that incentivise and delight your guests.

Why? Without a visual, intentional story in your redemption area, guests struggle to make a connection with your product and therefore, have a hard time making prize decisions.

Every Launch Package comes with a Custom Merchandising / Design Plan & Item Assortment, curated to maximize your redemption program’s ability to deliver a great guest experience, and incentivise your players to become loyal customers.

You’ll also receive a Launch Timeline and Training Materials & Equipment to make launching your new or refreshed redemption area simple. We have two (2) Launch Service Packages to help you get the most out of your redemption area, including merchandising services, design consultation, and our best products available:
VIEW OUR PORTFOLIOASK A QUESTION
SERVICErPACKAGES

Advanced

Custom Merchandising Plan
Virtual Installation Planning & Assistance
Exclusive Training Materials on Provided Tablet
30 Day Post-Installation Review
PRICING STARTS AT $250/location
I'M INTERESTED

Pro

Custom Redemption & Game Room Design
Custom Merchandising Plan
Virtual Installation Planning & Assistance
Exclusive Training Materials on Provided Tablet
30 Day Post-Installation Review
PRICING STARTS AT $3,750/location
I'M INTERESTED

PARTNER.

Paying attention to the small details in your redemption area — and pairing it with exceptional customer service — creates unprecedented value for your guests and incentive for them to keep coming back for more.

We’ll partner to pave a path for success by curating and monitoring your product mix for high performance.

We then support you with Ordering Assistance, keep you up-to-speed on Product Updates, trends and strategies, and provide your team with ongoing Training resources, all accessible through your on-site tablet or computer.
ASK A QUESTION
SERVICErPACKAGES

Advanced

Ordering Assistance
Weekly Product Updates & Recommendations
Exclusive Training Materials on Personal Tablet
30 Day Post-Installation Review
PRICING STARTS AT $50/month/location
I'M INTERESTED

Pro

Ordering Assistance
Weekly Product Updates & Recommendations
Exclusive Training Materials on Personal Tablet
Redemption Training Certifications
Advanced Reports
Quarterly Strategy Reports
Two (2) Merchandising Refreshes a Year
PRICING STARTS AT $100/month/location
I'M INTERESTED
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CHAT WITH US.
Pick up the phone? Nah. Ask us anything through chat. We will always be on during business hours.
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